Guitar Center Rant...(again)

Discussion in 'rec.music.percussion' started by Wishbone, Aug 29, 2003.

  1. Wishbone

    Wishbone Guest

    Well they just opened a GC here in Richmond.
    Now I am starting to see what everyone is talking about....

    1. Asked for a 6x13 snare case. The guys starts digging around in what is
    obviously larger tom cases.
    2. Friend of mine bought a DW 9000. The guys spent 15 minutes ringing it up
    and talking about the extended warranty for $20. First of all, I would never
    buy a warranty for a pedal. If it doesnt break in the first few weeks then I
    think its going to last a few years at least.
    3. Asked for a set of Baritone guitar strings. You would have thought that I
    just landed from Mars. The guy was clueless. Dont they hire any musicians???

    And Sam Ash insnt much better....



    --
    Mark Watts
    www.reverbrockets.com
    www.silverfoxpercussion.com
  2. Good Ol' "Gotcha" Center ....

    --


    TROY'S DRUM SHOP
    Dallas, Texas
    (214) 868 - TROY
    www.troysdrumshop.com
    "Wishbone" <mark.watts@comcast.net> wrote in message
    news:_Kx3b.287996$YN5.199243@sccrnsc01...
    > Well they just opened a GC here in Richmond.
    > Now I am starting to see what everyone is talking about....
    >
    > 1. Asked for a 6x13 snare case. The guys starts digging around in what is
    > obviously larger tom cases.
    > 2. Friend of mine bought a DW 9000. The guys spent 15 minutes ringing it

    up
    > and talking about the extended warranty for $20. First of all, I would

    never
    > buy a warranty for a pedal. If it doesnt break in the first few weeks then

    I
    > think its going to last a few years at least.
    > 3. Asked for a set of Baritone guitar strings. You would have thought that

    I
    > just landed from Mars. The guy was clueless. Dont they hire any

    musicians???
    >
    > And Sam Ash insnt much better....
    >
    >
    >
    > --
    > Mark Watts
    > www.reverbrockets.com
    > www.silverfoxpercussion.com
    >
    >
    >
  3. JohnFuckPope

    JohnFuckPope Guest

    >Good Ol' "Gotcha" Center ....
    >
    >--


    Yah that Troys "Drum Shop" spammer kid is so much better. God knows Id rather
    be going there!

    Get a Life, dipshit.

    Rolo Tomasi
  4. -MIKE-

    -MIKE- Guest

    > 2. Friend of mine bought a DW 9000. The guys spent 15 minutes ringing it
    > up and talking about the extended warranty for $20. First of all, I would
    > never buy a warranty for a pedal. If it doesnt break in the first few
    > weeks then I think its going to last a few years at least.



    What a scam. All you'd have to do is email JVN and you'd have parts
    on the way.


    -MIKE-

    --
    http://mikedrums.com
    mike@mikedrumsDOT.com
    ---remove "DOT" ^^^^ to reply
  5. .....and Rolo steps up to the squat rack... he's going for the 495 lbs. this
    time, folks....... stand back...

    that's some SERIOUS weight on his shoulders...........


    TROY'S DRUM SHOP
    Dallas, Texas
    (214) 868 - TROY
    www.troysdrumshop.com
    "JohnFuckPope" <thomasirolo@aol.comFUCKYOU> wrote in message
    news:20030828222937.18419.00000076@mb-m13.aol.com...
    > >Good Ol' "Gotcha" Center ....
    > >
    > >--

    >
    > Yah that Troys "Drum Shop" spammer kid is so much better. God knows Id

    rather
    > be going there!
    >
    > Get a Life, dipshit.
    >
    > Rolo Tomasi
  6. drumdude

    drumdude Guest

    extended warranty ? that cracks me up man
    thats a give us 20.00 extra so we can deal with your problems if the exist
    in the future , something they should do already with the factory warranty ,
    its called Customer Service !!!!
    something you wont find much of at the big chain stores anymore
    "Wishbone" <mark.watts@comcast.net> wrote in message
    news:_Kx3b.287996$YN5.199243@sccrnsc01...
    > Well they just opened a GC here in Richmond.
    > Now I am starting to see what everyone is talking about....
    >
    > 1. Asked for a 6x13 snare case. The guys starts digging around in what is
    > obviously larger tom cases.
    > 2. Friend of mine bought a DW 9000. The guys spent 15 minutes ringing it

    up
    > and talking about the extended warranty for $20. First of all, I would

    never
    > buy a warranty for a pedal. If it doesnt break in the first few weeks then

    I
    > think its going to last a few years at least.
    > 3. Asked for a set of Baritone guitar strings. You would have thought that

    I
    > just landed from Mars. The guy was clueless. Dont they hire any

    musicians???
    >
    > And Sam Ash insnt much better....
    >
    >
    >
    > --
    > Mark Watts
    > www.reverbrockets.com
    > www.silverfoxpercussion.com
    >
    >
    >
  7. DaveMohn

    DaveMohn Guest

    In my area North of Philly in PA I find GC is much better than Sam Ash, price
    wise especially and service wise too. They don't always have what I need or
    want but nodoby else does either.
    You need to educate most service staffs. I find if you go in, talk to the
    cats, play a little bit, judge the drum off and stuff like that you get better
    prices and better service. ; - )

    "...It is better to have a crust of bread, a little soup & some jazz,
    than much feasting with country & western..."

    JDMdrums
    Dave Mohn
    http://www.JDMdrums.com
  8. John P.

    John P. Guest

    "drumdude" <pa.drumdude@verizon.net> wrote in a message

    > extended warranty ? that cracks me up man


    My favorite extended warranty pitch usually comes from Best Buy employees.

    BB Employee: "You really should get the extended warranty. We have a LOT of
    problems with these and a LOT of them come back!"

    Me: "Really? What a piece of shit. Forget the extended warranty. I'm not
    buying the product at all if it's garbage. Do you have something similar
    that is better made?"
  9. "DaveMohn" <jdmdrums@aol.com> wrote in message
    news:20030829083218.07421.00000122@mb-m27.aol.com...
    > In my area North of Philly in PA I find GC is much better than Sam Ash,

    price
    > wise especially and service wise too. They don't always have what I need

    or
    > want but nodoby else does either.
    > You need to educate most service staffs. I find if you go in, talk to the
    > cats, play a little bit, judge the drum off and stuff like that you get

    better
    > prices and better service. ; - )


    With all due respect, Dave, I disagree. We are the customers, they are the
    sales clerks. Without our patronage, they would not be there. IMHO it's up
    to them to make us want to use their store. It's not up to us to treat them
    nice and know more about the product to help them sell it to us. My job as
    a customer is to purchase the product, not educate the sales clerk on what
    they're selling or how to sell it--that's management's job.

    I've worked in customer service before, for years, and even people who don't
    work in CS know what Rule # 1 is: The Customer Is Always Right.

    There's a thread of elitism, snobbery, ignorance, and greed that runs
    rampant through these music stores, not unlike what music publishing was
    like for decades. Fortunately, today we have choices. The only reason I go
    to a store these days is if I need something right away. Otherwise, I go to
    the manufacturer or do mail-order. Why should I use a store where the sales
    clerks are not only rude but ignorant as well?
  10. Tony Kujawa

    Tony Kujawa Guest

    "John P." <JohnP6617@REMOVETHIScomcast.net> wrote in message
    news:TzI3b.294940$YN5.205213@sccrnsc01...
    > "drumdude" <pa.drumdude@verizon.net> wrote in a message
    >
    > > extended warranty ? that cracks me up man

    >
    > My favorite extended warranty pitch usually comes from Best Buy employees.
    >
    > BB Employee: "You really should get the extended warranty. We have a LOT

    of
    > problems with these and a LOT of them come back!"
    >
    > Me: "Really? What a piece of shit. Forget the extended warranty. I'm not
    > buying the product at all if it's garbage. Do you have something similar
    > that is better made?"


    Yeah, they actually tried to sell me one on a floor model Maytag stove I
    bought last year. The Maytag factory warranty was better than the F-ing
    Best Buy warranty! If I hadn't have looked at it before I checked out I'd
    have been out $50. I was quite pissed and really gave the store manager a
    piece of my mind and he ended up giving me a $50 gift card. I do buy one
    whenever I get a TV though. After my Sharp 27 got hit by lightning twice in
    the first 2 years I had it, the $50 was well worth it.
  11. "John P." <JohnP6617@REMOVETHIScomcast.net> wrote in message
    news:TzI3b.294940$YN5.205213@sccrnsc01...
    > "drumdude" <pa.drumdude@verizon.net> wrote in a message
    >
    > > extended warranty ? that cracks me up man

    >
    > My favorite extended warranty pitch usually comes from Best Buy employees.
    >
    > BB Employee: "You really should get the extended warranty. We have a LOT

    of
    > problems with these and a LOT of them come back!"
    >
    > Me: "Really? What a piece of shit. Forget the extended warranty. I'm not
    > buying the product at all if it's garbage. Do you have something similar
    > that is better made?"


    Funny, John. I got the same line of BS when I bought my 2002 Honda
    Civic. The salesman said "I'd strongly advise you to get the extended
    warranty. Problems do occur. Our service department isn't just there to do
    oil changes." I said "This is my 3rd new Honda and I haven't used the
    warranty service yet. I'll take my chances."

    Knocking on wood,
    CM
  12. Hey I'm pretty happy with them right now.I just picked up a pair of Zildjian
    A New Beat 14" Hats for $160.On every website they are going for
    $224.99.Then again there are 2 GC's near me and at the other one everyone is
    real snotty.Thing is the sales people get comission so talk to them they
    sould want to give you a deal if it means keeping your business.(Of course
    some people just suck at sales)

    Neal



    "DaveMohn" <jdmdrums@aol.com> wrote in message
    news:20030829083218.07421.00000122@mb-m27.aol.com...
    > In my area North of Philly in PA I find GC is much better than Sam Ash,

    price
    > wise especially and service wise too. They don't always have what I need

    or
    > want but nodoby else does either.
    > You need to educate most service staffs. I find if you go in, talk to the
    > cats, play a little bit, judge the drum off and stuff like that you get

    better
    > prices and better service. ; - )
    >
    > "...It is better to have a crust of bread, a little soup & some jazz,
    > than much feasting with country & western..."
    >
    > JDMdrums
    > Dave Mohn
    > http://www.JDMdrums.com
  13. Sam Savoca

    Sam Savoca Guest

    "Neal Fejedelem" <nfejedelem@comcast.net> wrote in message
    news:GOK3b.296255$Ho3.42023@sccrnsc03...
    > Hey I'm pretty happy with them right now.I just picked up a pair of

    Zildjian
    > A New Beat 14" Hats for $160.On every website they are going for
    > $224.99.Then again there are 2 GC's near me and at the other one everyone

    is
    > real snotty.Thing is the sales people get comission so talk to them they
    > sould want to give you a deal if it means keeping your business.(Of course
    > some people just suck at sales)


    I may be wrong, but with some chains when the salesguy gives a discount it
    knocks down their commission.

    Sam S.
  14. Glenn Dowdy

    Glenn Dowdy Guest

    "Tony Kujawa" <tonykujawa@hotmail.com> wrote in message
    news:binp8h$bch5t$1@ID-126279.news.uni-berlin.de...

    > Yeah, they actually tried to sell me one on a floor model Maytag stove I
    > bought last year. The Maytag factory warranty was better than the F-ing
    > Best Buy warranty! If I hadn't have looked at it before I checked out I'd
    > have been out $50. I was quite pissed and really gave the store manager a
    > piece of my mind and he ended up giving me a $50 gift card. I do buy one
    > whenever I get a TV though. After my Sharp 27 got hit by lightning twice

    in
    > the first 2 years I had it, the $50 was well worth it.
    >

    It's worked well for me with computers in the past, too. My 600mHz off-brand
    floor model died and the only computer they had in stock with a DVD writer
    (this was a couple of years ago) was a brand new in the box HP 1 gHz
    Pavilion. It took three trips (and getting the right blue-shirt) but out the
    door I went with my new computer.

    Glenn D.
  15. Yeah but some commission is better than none at all.Plus give someone a deal
    and they tend to look for you next time.Thats what a good sales person would
    think.
    "Sam Savoca" <maxomega@erols.com> wrote in message
    news:bintnb$bd773$1@ID-169713.news.uni-berlin.de...
    >
    > "Neal Fejedelem" <nfejedelem@comcast.net> wrote in message
    > news:GOK3b.296255$Ho3.42023@sccrnsc03...
    > > Hey I'm pretty happy with them right now.I just picked up a pair of

    > Zildjian
    > > A New Beat 14" Hats for $160.On every website they are going for
    > > $224.99.Then again there are 2 GC's near me and at the other one

    everyone
    > is
    > > real snotty.Thing is the sales people get comission so talk to them they
    > > sould want to give you a deal if it means keeping your business.(Of

    course
    > > some people just suck at sales)

    >
    > I may be wrong, but with some chains when the salesguy gives a discount it
    > knocks down their commission.
    >
    > Sam S.
    >
    >
  16. Tony Kujawa

    Tony Kujawa Guest

    "Glenn Dowdy" <glenn.dowdy@nospam.com> wrote in message
    news:lWK3b.3702$bp7.953@news.cpqcorp.net...
    >
    > "Tony Kujawa" <tonykujawa@hotmail.com> wrote in message
    > news:binp8h$bch5t$1@ID-126279.news.uni-berlin.de...
    >
    > > Yeah, they actually tried to sell me one on a floor model Maytag stove I
    > > bought last year. The Maytag factory warranty was better than the F-ing
    > > Best Buy warranty! If I hadn't have looked at it before I checked out

    I'd
    > > have been out $50. I was quite pissed and really gave the store manager

    a
    > > piece of my mind and he ended up giving me a $50 gift card. I do buy

    one
    > > whenever I get a TV though. After my Sharp 27 got hit by lightning

    twice
    > in
    > > the first 2 years I had it, the $50 was well worth it.
    > >

    > It's worked well for me with computers in the past, too. My 600mHz

    off-brand
    > floor model died and the only computer they had in stock with a DVD writer
    > (this was a couple of years ago) was a brand new in the box HP 1 gHz
    > Pavilion. It took three trips (and getting the right blue-shirt) but out

    the
    > door I went with my new computer.
    >
    > Glenn D.



    LOL! Just about the same thing happened to me a year ago when my
    "E-machines" (insert laughter) died. They couldn't find a replacement to
    match, so I got totally upgraded for free. They get just about all of my
    electronics business. I especially love getting the floor model stuff. You
    can get super deals.
  17. "Tony Kujawa" <tonykujawa@hotmail.com> wrote in message
    news:binp8h$bch5t$1@ID-126279.news.uni-berlin.de...

    I do buy one
    > whenever I get a TV though. After my Sharp 27 got hit by lightning twice

    in
    > the first 2 years I had it, the $50 was well worth it.


    A heavy-duty circuit breaker power strip is cheaper and lasts longer...did
    you know homeowners' insurance doesn't cover damage to appliances due to
    lightning strikes?

    Anytime I'm on a gig and have to plug an amp or mixer into something, I use
    my power strip. A heavy duty one, not just any old strip.
  18. Exactly. Volume of business and customer credibility beats max profit on
    single deals any day. This is how the best travel agents operate--they dig
    into their commission to get better savings for the customer. Works almost
    every time.

    "Neal Fejedelem" <nfejedelem@comcast.net> wrote in message
    news:JEL3b.296819$Ho3.42193@sccrnsc03...
    > Yeah but some commission is better than none at all.Plus give someone a

    deal
    > and they tend to look for you next time.Thats what a good sales person

    would
    > think.
    > "Sam Savoca" <maxomega@erols.com> wrote in message
    > news:bintnb$bd773$1@ID-169713.news.uni-berlin.de...
    > >
    > > "Neal Fejedelem" <nfejedelem@comcast.net> wrote in message
    > > news:GOK3b.296255$Ho3.42023@sccrnsc03...
    > > > Hey I'm pretty happy with them right now.I just picked up a pair of

    > > Zildjian
    > > > A New Beat 14" Hats for $160.On every website they are going for
    > > > $224.99.Then again there are 2 GC's near me and at the other one

    > everyone
    > > is
    > > > real snotty.Thing is the sales people get comission so talk to them

    they
    > > > sould want to give you a deal if it means keeping your business.(Of

    > course
    > > > some people just suck at sales)

    > >
    > > I may be wrong, but with some chains when the salesguy gives a discount

    it
    > > knocks down their commission.
    > >
    > > Sam S.
    > >
    > >

    >
    >
  19. John P.

    John P. Guest

    "Da Parrot-chick" <just@sk.me> wrote in a message

    > A heavy-duty circuit breaker power strip is cheaper and lasts longer...did
    > you know homeowners' insurance doesn't cover damage to appliances due to
    > lightning strikes?


    Depends on your policy. Mine does.
    Most people don't find out what their policy covers or doesn't cover until
    they file a claim. Anything not covered can usually be added on with a
    rider. I have riders to raise the $$ limits for my music gear & PC's.
  20. Sam Savoca

    Sam Savoca Guest

    "Neal Fejedelem" <nfejedelem@comcast.net> wrote in message
    news:JEL3b.296819$Ho3.42193@sccrnsc03...
    > Yeah but some commission is better than none at all.Plus give someone a

    deal
    > and they tend to look for you next time.Thats what a good sales person

    would
    > think.



    Oh I agree, but most of these people are way too short sighted to think that
    way. Probably because they'll either quit or get fired within a week.

    Sam S.

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